Our Surrender policy is Simple and very straight forward.
A client can request for surrender of his/her service with in 15 days of issuing of the service for ANY REASON of their CHOICE. This is available only for those services which have 15 days Money Back Guarantee. The request is to be filed by raising a Support Ticket and will not be entertained via any other medium. If the surrender is requested for any Hosting or Reseller Hosting Packages which has a FREE Domain with them, then the refund amount would be the total amount paid by client in original minus the Sale Price of the domain which is mentioned on our website.
The Refund shall be processed with in 24 hours and the refund amount shall be processed in the original payment mode of the client.
This shall take the normal banking period of 2 to 7 days to reflect in to the client's account.
Note: No Refund request is entertained, for ANY reason what so ever, after 15 days of trial period.